PRIVACY POLICY — HARI KRUSHNA JEWELS

Professional Legal Format

Last Updated: 2025

Hari Krushna Jewels (“Company”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit www.harikrishnajewels.com or make a purchase from our platform.

By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to process orders, improve user experience, and ensure secure transactions.

1.1 Personal Information

When you place an order or create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Date of birth (optional)

1.2 Payment Information

We may collect payment-related details such as:

  • UPI ID
  • Credit/debit card details (not stored by us)
  • PayPal transaction ID

All payments are handled through secure, PCI-DSS-compliant third-party gateways.

1.3 Device & Technical Information

Automatically collected data may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URLs
  • Website usage statistics

1.4 Optional Information

Provided during surveys or support:

  • Preferences
  • Feedback
  • Product inquiries

2. How We Use Your Information

We use your information for:

  • Processing orders and payments
  • Providing customer service
  • Sending order updates
  • Offering personalized recommendations
  • Fraud prevention and security checks
  • Improving website functionality
  • Managing accounts and subscriptions
  • Legal or regulatory compliance

We do not sell or rent your personal information to any third party.

3. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Store user preferences
  • Analyze traffic
  • Enable secure login
  • Deliver personalized ads

Users may disable cookies in browser settings, but some features may not function correctly.

4. Sharing of Information

We may share your information with:

  • Payment gateways (for processing transactions)
  • Courier partners (for shipping orders)
  • Certification agencies (IGI/GIA for diamond reports)
  • IT service providers (website hosting & analytics)
  • Legal authorities (if required by law)

These third parties are obligated to maintain confidentiality and data security.

5. Data Security & Protection

We implement:

  • 256-bit SSL encryption
  • Firewall protection
  • Access control protocols
  • Regular security audits

No online platform can guarantee 100% security, but we take all reasonable measures to safeguard your data.

6. Your Rights

You have the right to:

  • Access your personal information
  • Update or modify your data
  • Request deletion of your account
  • Opt-out of promotional emails
  • Request a copy of your stored data

To exercise these rights, contact: support@harikrishnajewels.com

7. Data Retention

We retain your information for:

  • As long as your account is active
  • As needed to fulfill orders
  • As required for legal compliance

Payment data is never stored by us.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. International Users

If you access our website from outside India:

  • Your data may be transferred to servers located in India
  • By using our website, you consent to this transfer

10. Updates to This Privacy Policy

We may modify this Privacy Policy at any time. Changes take effect immediately upon posting on our website.

11. Contact Information

For privacy-related inquiries:
Email: support@harikrishnajewels.com
Website: www.harikrishnajewels.com
Location: Surat, Gujarat, India